Privacy Policy

SANCTUARY TREKS PERU S.A.C.

RUC: 20608570421

Address: Calle Procuradores 341 – A, Cusco, Peru

Phones: +51 974425613 / +51 956703544

Emails: info@sanctuarytreksperu.com / sanctuarytreksperu@gmail.com

1. Commitment to Privacy

At Sanctuary Treks Peru S.A.C., we respect and protect the privacy of our clients, collaborators, and suppliers. All personal information collected is managed in accordance with Peruvian Law No. 29733 – the Personal Data Protection Law – and its regulation approved by Supreme Decree No. 003-2013-JUS.

2. Purpose of Data Processing

The personal data we collect is used for the following purposes:

• To manage bookings for tours, trips, and tourism services.
• To respond to inquiries, quotations, and requests for information.
• To comply with contractual and legal obligations.
• To send promotional information, news, or discounts (only with prior consent).
• To improve the quality of our services and customer care.

3. Type of Information Collected

We may collect personal information such as: full name, identification number, address, email, phone number, nationality, travel date, travel preferences, and payment details (when required to confirm a booking).

4. Consent

Submitting personal data through forms, emails, or any other means implies the free, prior, express, and informed consent of the data owner for Sanctuary Treks Peru S.A.C. to process their information.

5. Data Sharing and Use

We do not share personal information with third parties, except in the following cases:

• When necessary to provide contracted services (e.g., hotels, tour operators, or transport providers).
• When required by a competent authority in accordance with the law.

In all cases, we ensure the confidentiality and security of your information.

6. Rights of Data Owners

Data subjects have the right to access, rectify, cancel, or oppose the processing of their personal information (ARCO rights). Requests can be sent to info@sanctuarytreksperu.com.

7. Data Security

We adopt technical, organizational, and legal measures to ensure the confidentiality, integrity, and availability of all personal data we handle, preventing unauthorized access, alteration, or loss.

8. Data Retention

Personal information will be kept only as long as necessary to fulfill the purposes described above or while a contractual or legal relationship exists.

9. Policy Updates

Sanctuary Treks Peru S.A.C. reserves the right to update or modify this policy at any time. Any updates will be published on our website or communicated through our usual contact channels.